We only deliver wine to addresses within Australia.

After ordering online, you will receive an email confirmation containing your order details (provided you have provided a valid email address). Orders will dispatch using Australia Post services. Depending on your location within Australia, the delivery time will vary between 1 and 10 days. In outlying, flood-affected areas or during heat waves delivery may take a little longer.

Deliveries will be fulfilled Monday to Friday between 9.00 am and 5.00 pm. Most orders will be delivered to your door, however in rural or remote areas the delivery may be left at the nearest Australia Post office or freight depot.

If you are unavailable at the time of delivery, your wine will be left according to any special delivery instructions you have provided to us. In the event that you have not provided us with such instructions, your wine will be delivered to the closest Post Office (for Australia Post deliveries) or returned to the nearest courier depot (in the case that another courier service is used). Courier services may attempt to arrange a subsequent delivery time.

In the event that you are unable to take delivery of your wine after 10 days, Australia Post or other courier services may return the wine to us and additional charges will apply. No refund will be available in this instance.

Wines By KT is not responsible for deliveries to incorrect or incomplete addresses provided by customers. If the address is incorrect and the delivery is made, the customer assumes responsibility for the entire purchase. If the address is incorrect and the delivery is refused or unable to be completed, then the order will be returned to our distribution centre and additional handling costs and/or freight charges may be applied to a request for re-delivery. Please ensure that all information provided is correct and completed in full.